1-Notifications: even after listening and saving or deleting all my new voicemails, the notification icon stays on my phone.
2-Once in a while, a saved message will pop back as new when I call my voicemail.
I have a moto x Play
Any ideas on how to solve this?
This has not been my experience, even with Koodo. Voicemail notification works even with data blocked. I also happen to have a Moto X Play from Koodo, never had any issues with voicemail notification.
Here's my 2c:
- Make sure there are no 3rd party phone apps running (example Fongo). If so, you might have voicemail messages in those apps, then clear that out.
- Try rebooting the phone (standard troubleshooting).
- Call your cellphone from another cellphone or landline, leave yourself a message, then from your cellphone, access that message and delete it.
For messages that are saved and then flip into new messages, that'll likely require talking to tech support. I highly recommend using a call recording app to record your saved messages (save 'em to MP3), then delete them from your Koodo voicemail.
Hope that helps.