voice mail doesn't recognize my number

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  • Updated 4 years ago
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everything worked fine until i talked to technical support yesterday! now i cannot retrieve my messages. my phone shows i have messages
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Peter Reich

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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If it's asking for your mailbox number, I'm guessing that customer service pushed the wrong voicemail access number to your phone. You'll need to call tech support to get it fixed since they'll need to look up the correct access number.
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Michael VanderMay

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occasionally this will happen when talking to tech support. Simply call them again and they will reset your voicemail.

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