voice mail charges

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  • Question
  • Updated 5 years ago
  • Answered
How do I disable call forward to voice mail on Galaxy Ace. No suggestions seem to work.
I don't use the phone much and have to pay .35$ for each forward.
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Frank Stevens

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Posted 5 years ago

  • 1
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Djenneka

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To Deactivate call forwarding, have you tried: #21# + SEND?
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Jorden, Mobile Master

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You shouldn't be charged for calls going to your voicemail.

You are charged airtime to check your voicemail however. I assume you are on Pay as you go and that's why you're being charged correct?

You could always check your voicemail from a landline. SImply call your number, either decline the call or let your cell ring until it goes to voicemail. Then press * or # (can't remember what one it is) and it will ask your for your voicemail password and you should be good to go!
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Djenneka

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It is star (*).
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Frank Stevens

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Got it resolved by calling directly. They cancelled call forward and fixed billing errors. Thanks all.
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Jorden, Mobile Master

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Thanks Djenneka, I get voicemails once in a blue moon so it's probably been at least a year since I've checked from a different device.
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Frank Stevens

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Thanks for the reply.
I pay $20.00 for 50 min. and 50 text. per month.
They charge me 35 cents per forward and I have never checked my voice mail.
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HippieLongstocking

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you dont get charged for voicemial
only time minutes get used if your calling during the day before evenings and weekends , if you dont have a plan with evenings and weekends then calling voicemail at anytime during the day will come out of the airtime
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Djenneka

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Mr Stevens, have you activated call forwarding to another number or gone over your airtime minutes?
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Frank Stevens

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Koodo fixed everything by cancelling call forward and billing errors.
Thanks all.

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