Hi, When I keep pressing '1' to reach my voicemail, I noticed that the phone dials an extra 11 in front of my own number, that is, it dials 115142..., and I cannot reach my voicemail. It was OK up to a few days ago. What could be the reason.
The trick is to press and hold the '1' button until the voicemail number begins dialing and then release the '1' button. If you just press the '1' button multiple times, this puts '1's' on screen and prevents the pre-programmed speed dial to your voicemail from dialing out.