Vibration not working on Moto G?

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My Moto G stopped vibrating this morning when I woke up. The previous night the vibration was working perfectly fine. It vibrated very weakly 3 times after it stopped working, then it vibrated again several hours later. I restarted my phone 4 times, and even formatted it, yet nothing is helping. Any advice?
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Bruno Bibs

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Posted 4 years ago

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Bruno Bibs

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Not only that, it is constantly restarting. I have not dropped it so I haven't the slightest clue as to what is causing this.
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John Burke, Mobile Master

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Did you get the update from a couple weeks ago?
If so, you should be on Build number "KXB20.9-1.10-1.30"
Settings--> About phone--> Build number

I have no vibration problems with mine.
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Bruno Bibs

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My vibration is working again now. It comes and goes though.
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amith sikder

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same here, moto G vibration motor is quite a cheap hardware. mine stopped working and I don't have warranty, took it to the repair shop the motor is very close to the camera so there's a risk to use heat gun. everyone is suggesting me to use it this way without vibration.
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Manu M S

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Mine stopped today. Everything else works fine. But it stopped vibrating. If I shake the phone slightly it will vibrate again but it won't last long. Warranty left for my phone. What do you suggest?
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amith sikder

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face warranty, its a hardware problem. cheap vibration motor used by motorola.
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Mudit Gadia

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same problems!! help us out as i dont want to give my phone to just identify the problem for 2 days. please let me know the problem is lie in Hardware or software.
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Jonathan I, Mobile Master

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Sounds like a dud.

At this point if you are still within 15 days you can straight up exchange it for another phone at the place you bought it from.

If you're beyond 15 days but within 30 days then you can do a DOA exchange, this will involve the rep calling channel support.

If you're past 30 days but under 1 year (phone hasn't even been out 6 months so you're safe) then you can send your phone out for servicing at a Koodo shop and you can pick up a free loaner phone too. Keep in mind this will factory reset your phone so please save/backup anything important on your device first.
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ASHWIN KV

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Whatever you've mentioned here, is it applicable even if the phone is rooted?
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Manu M S

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Rooted phone = void the warranty
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Bruno Bibs

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It's been over 30 days since I bought my phone, so I'll be bringing it in to a Koodo shop tomorrow. Thank you for the help.
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ASHWIN KV

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That's because moto g vibrator is somewhat poorly built it seems. So when there is a lot of shaking, the phone vibrator stops working. It's not working even for me. :(
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Brian Crasto

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I shook my phone and vibrator has started working again . .
i am within the 30 days (past 15 days) . . should i go for a replacement ??
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Jonathan I, Mobile Master

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Yes, get it replaced as DOA. I had the same thing happen to my Moto G except it was over 2 months since I got it but it was fixed for free. :)
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Mudit Gadia

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what is DOA?
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Goran, Mobile Master

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DoA is an acronym for "dead on arrival."