Very poor customer service. Would not recommend Koodo to anyone.

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  • Updated 4 years ago
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Scott Thumlert

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Posted 4 years ago

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quasarito

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Thanks for the details.
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Daniel Kim, Mobile Master

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Another uneducated rep?
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Robert, Mobile Master

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Personally, I'm really happy about CS at Koodo, what was your problem?
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Ben Huys

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I was just going to say the same thing Rob. I have been with Koodo for many years now and every concern I have ever had was resolved. If you ever have a concern that the rep cannot resolve, you can always ask to speak with a supervisor.
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Scott Thumlert

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Maybe that is a good call. I will call and try to talk with a supervisor.
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Myke

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No one can override Koodo's warranty. The phone broke in your possession. It can be sent away for repair, but you will have to pay for it.

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