I have been a customer with Koodo since 2013. Over the last few years I have had a chance to compare Koodo with my previous cell phone providers and have come to the conclusion that they are the best company to deal with. When compared with the competition, Koodo has excellent service and fair pricing, in fact, when you compare them to their closest competitor (xxxx), Koodo has the edge in offering, no contract and a full 10 message voice mail box, rather than the 3 message "mini" box. In past and recent dealings with Koodo I find that customer service has greatly improved, problems and issues are solved fast and efficiently and I don't feel like just a number. I feel that they look at my problem as an individual, one on one, in a professional manner. I don't work for Koodo, I'm just happy with their service.