Validation software won't recognize my address

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  • Updated 2 years ago
  • Answered
According to Canada Post, my address format should be PO Box xxx, Vankleek Hill, ON K0B 1RO.  When I enter that into the address format, it suggests a whole bunch of addresses, none of which are my house.  How the heck can I update my address without being charged $10?
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Kim Wilson

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Posted 2 years ago

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Sophia, Mobile Master

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Try to leave the PO Box out and enter your physical address instead, Kim. If you really can't add your address though, there is no charge for contacting Koodo in that case :)
(Edited)
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Kim Wilson

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Same problem and if I did that, no mail would actually get to me in the event that Koodo sent me anything
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Sophia, Mobile Master

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Contact them on Facebook, Kim, just send a private message - it would be faster than calling in.