Using self serve, how can I check to see how much time is remaining on my contract?

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  • Updated 6 months ago
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I am unaware as to how to check when my contract is up with Koodo, short of calling customer service. Is there an option using self serve to figure it out myself?
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brody marian

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Posted 6 months ago

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Dinh, Mobile Master

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Koodo contract is different from other:
There are 2 parts: your monthly rateplan and the Tab monthly contribution. When you finish paying the Tab,  you just have to pay the monthly rateplan.

So, you could check your bill, and see how much Tab balance left in your account (normally it is at the page3).  Time to finish the Tab = Tab Balance / monthly Tab contribution.
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With a few rare exceptions, you can terminate your Koodo contract at any time by paying off your Tab balance and cancelling your plan.

The Tab balance really represents money that you still owe on your handset that Koodo loaned you. The phone is yours to keep, so there is no penalty involved.