usb cable for moto z play

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Just received my new Moto Z Play from Koodo...Love It. Still figuring things out, but the battery lasted 3 full days. My question...should a usb cable have been included in the box? None of the other usb cables I have will fit.
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Judy Brooks

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Posted 1 year ago

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Chadwick, Mobile Master

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From the quick research that i have done, it should have came with a charging cable yes. On the koodo website it says it comes with a "wall adapter". I have not seen a phone come with just the charging brick and not a cable. I would contact someone at the webstore. 
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Judy Brooks

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Thanks for the quick reply. The only cable I received was the one that plugs into a wall socket. Sorry to be clueless, but how do I contact the webstore? When I called Koodo, they said the wait time was an hour.
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David, Mobile Master

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The fast charging process requires the included adapter be used, thus the proviso about aftermarket cables. If you want to transfer data to your PC, you will need an appropriate aftermarket cable, unless you do it wirelessly through a cloud account.
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Allan, Mobile Master

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If your computer has bluetooth enabled you can transfer files that way as well.
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titaniumtux

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For file transfer, the cloud or bluetooth options will work.

For ADB/Fastboot commands, you'll need a USB connection. Cheapest option (if you already have microUSB cables) is to get a micro to type C USB adapter. They're dirt-cheap, and work really well. That way, you're relying on the same cables you already have for connectivity, and just changing the head at the tip of the cable to connect your Moto Z Play.

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Not Jean-Pierre Blais

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What is a cloud account? There are apps to transfer files over Wi-Fi without an internet connection.
Also "ADB over network."
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titaniumtux

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This is true. Though most users use cloud accounts like dropbox, google drive, onedrive, etc.
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Paul Deschamps, Mobile Master

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Yeah I believe the new Moto Z Play phones come with a single charger to USB type C connection to the phone thats hard wired to the account adapter and no data transfer cable to attach it to your computer....this is completely normal your not missing anything.
If you want the car able that connects cuts to your computer you need to purchase one elsewhere....this is due to the fact that most ppl do things wirelessly now days
(Edited)
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David, Mobile Master

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A web search using the term Moto Z Play unboxing will show the contents of the box.
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Chadwick, Mobile Master

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The videos I seen of unboxings showed a wall charger as well.
(Edited)
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Judy Brooks

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Wireless? So that's why several of my contacts appeared as if by magic on the Moto Z. Darned if I know what I did to make it happen. Anyway thanks for all the help, guys.