usage summary not showing text messages???

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  • Updated 4 years ago
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Why does it take so long for some information to show up in the usage summary? Voice calls seem to show up almost right away, but text messages from 2 days ago are not there yet?
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Erin

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Posted 4 years ago

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Khaleila

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Hey Erin,

There can be delays of up to 48 hours with our Self Serve. However, if it exceeds this time frame, give us a call *611 or 1-866-995-6636 and we'll take a look into it. Thank you.

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