Usage data truncated on website

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  • Updated 3 years ago
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  • (Edited)
For the last month or so, I noticed that the usage page when opened in ANY browser it shows truncated data if the number is over 3 digits...

i.e. 1200 minutes show as...1 minute, 1800 MB data shows as ...1MB.
Nice, but not true...the Android app shows the real numbers.

Considering all the complaints since the website has been "revamped" (or I'd say "dumbed down") I think it's time Koodo hires a coop student to fix it.

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Posted 3 years ago

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Bernard, Official Rep

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Thanks for heads up! Co-op student recco is noted. :-) We'll look into this, yours is the first case we encountered so far, but don't yet have an explanation.
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this is a total guess, but maybe you have the text size increased on your browser. Try control/command "-" and see if that makes any difference.
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This is on 3 computers, 2 tablets and one phone. Not a font thing...and it was working fine the month before.

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