US roaming charges at Koodo are 2X those at Public Mobile. Will Koodo lower its rates?

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Public Mobile has a new US roaming package:  Unlimited text, talk and 250 mb of data for 10 days costs $20. This is half the price of Koodo's 10 day package.

Telus, which just negotiated this roaming agreement  with AT&T and TMobile, owns both Koodo and Public Mobile. Will Koodo lower our roaming rates to match Public Mobile's prices for US travel? (scroll to comments to see bundle prices)   http://mobilesyrup.com/2016/11/14/public-mobile-launches-u-s-roaming-options/ 
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Elinor

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Posted 2 years ago

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David, Mobile Master

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See this link for Koodo's program.
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Elinor

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That's only for pre-paid phones.  What about extending the deal to Kood's loyal post-paid customers?
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Elinor

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Thanks, Ranjan.  I leave for an extended vacation (4 months) in the US next week.  Because I am a postpaid customer, I have to pay for a US roaming plan ($75 per month) in addition to my current plan ($45 a month) in order for my family in Canada to be able to reach me in the US and for me to have data for travel needs while on the road.  What really bites is that the 2 $5 boosters for talk and for texting would  and a $20 data booster would last at least a month. That's $30 versus the $75 I must pay now.

How soon are roaming changes coming for post paid customers?  I'm seriously considering switching my account from postpaid to prepaid to save money.  Is there any chance I can get the same break from Koodo as the prepaid people are getting?
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Ranjan, Official Rep

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I hear you Elinor. Unfortunately the new changes won't take effect until early 2017, so although they won't be available for the start of your trip, there's a chance that they may become available part way through (no guarantees though as I haven't seen a timeline for launch just yet - only that it will be early next year). Once we do know more we'll be sure to share the details here in the community. 

Switching to prepaid is an option if you think it'll better suit your needs, but the only thing to keep in mind is that it's not certain the plan price and specifics will be available/identical when you look to switch back. 
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Elinor

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Thanks for your reply, Ranjan
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Elinor

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Hello Ranjan.  I'm back from a great break in the US but I don't see anything like the prepaid US add on available for post paid customers.  It's my understanding Telus/Koodo want to retain and increase the number of postpaid customers, yet it cost about twice as much for a post-paid customer to buy a roaming plan  than for a prepaid customer.

Why doesn't Koodo reward its steady postpaid customers by giving them a BETTER, not worse plan than its prepaid customers? 

And PS.  A plan like the Fido roaming plan isn't the answer.  It costs a minimum of $50 per month above the postpaid plan rates!!
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Bernard, Official Rep

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Ranjan is away enjoying some well deserved R&R Elinor . Even if he was around his answer wouldn't be different regarding this discussion and the one on the other thread you are participating in. 

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