US Roaming charges

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  • Updated 11 months ago
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I have been in the US since January and every month I have had a US roaming add on. For the last bill (April) I tried to renew the add on by texting 30TNT as I did in the previous months, but I got the answer that the add on had been already enabled. The last bill I received, however,  had roaming charges added. Why is so? 
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Ruben Zaiotti

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Posted 11 months ago

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David, Mobile Master

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Did you maybe try to add the new before the former had fully expired? If you are so little a a few hours before expiry, it won't let you add a new plan until the clock ticks past midnight.

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