us roaming add on

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  • Question
  • Updated 9 months ago
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10 day US roaming package. 
Photo of Peter Laurent Miller

Posted 1 year ago

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Robert, Mobile Master

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Hello Peter.

How can we be of any help?
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Allan, Mobile Master

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All of Koodo's add ons can be found here:
https://www.koodomobile.com/add-ons

10 day Packages:
$15/Unlimited Texting
- To activate: Text 10TXT to 4545
$30/Unlimited Talk and Text
- To activate: Text 10TNT to 4545
$40/Unlimited Talk and Text, 250MB data
- To activate: Text 10ALL to 4545
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Judy Cheney

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Allan...might you know why I am unable to activate the 10TNT on my phone?
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Allan, Mobile Master

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Enter 4545 into the number field a d 10TNT into the text field. Do you get any kind of error message to know it's not working?
after adding the add on to my plan, i left my phone at home before going on my trip to NYC. is there any chance the charge for the add on can be removed from my account as the records will indicate the phone was not used in the US during that 10 day period?
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Allan, Mobile Master

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If you contact Koodo asap, they may be able to remove the charges for you. There is no guarantee though. I would suggest messaging them on Facebook (https://m.me/Koodo)
(Edited)
thanks allen

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