Urgent! "Base plan expires end of: Mar 15, 2018" What 's up? What to do??

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  • Updated 4 months ago
I am signed up for Koodo Prepaid, and the Overview says I have plenty of minutes left.  However, at the top of the page, it says, "Base plan expires end of: Mar 15, 2018" .  Am I going to lose my plan?  What should I do?
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Posted 4 months ago

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Paul Deschamps, Mobile Master

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It doesn't matter if you have booster minutes left you need to renew your base plan each and every month to have access to your booster minutes
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The most convenient (and least expensive) way to assure continuous service is to arrange for automatic top-ups in your prepaid self-serve. As long as your baseplan is active, your minutes, megs etc. stay intact.

You should make 1 manual payment online at the time that you organize the auto top-up. Thereafter, your payments will be made automatically. You can cancel or change the amount any time.
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So as long as I have automatic top-ups, my plan will never expire.  Great!  Thank you.
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Fred C

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Another thing as well Marge, when you sign up for automatic top-ups, you get $1.50 rebate that you can bank. You can use that, once it accumulates sufficiently, to buy boosters or pay your monthly bill if you chose.