Upgrading within a week of purchase!?

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  • Updated 4 years ago
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Hi.
I purchased a new phone with plan four days ago. I'm already realizing that I need to upgrade for more data. Do I have to wait a month until I can upgrade? I haven't yet been billed.

Thanks!
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lu lu

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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You can change your plan free through self serve once per billing cycle. Signing up for service counts as this one change. You need to wait until after your new billing cycle begins (usually 5-10 days after you sign up) to be able to change your plan through self serve. Customer service can change your plan at any time, but there is a $10 service charge for plan changes made over the phone.
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lu lu

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Thank you so much.

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