upgrading to lightweight 45 what is the cost to old customers

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  • Question
  • Updated 3 years ago
  • Answered
I would like to upgrade to lightweight 45 from old 45 dollar plan. I was told I had to pay off my tab before I could upgrade my plan. the only difference between our plan is unlimited calling. Is this the same as if I was a new customer and not one that has been with you before the 2 year plans be came law. We have been devoted customers to you and we feel that it is not the same. If I pay off my tab My tab would go to zero. or are you looking for me to buy a new phone?
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lawrence mcnamara

  • 70 Points
  • not very happy with your requirements as a loyle customer

Posted 3 years ago

  • 1
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Mathieu, Mobile Master

  • 60,788 Points 50k badge 2x thumb
Hi Lawrence,

To get the new plan you just have to pay off your tab. No need to get a new phone, you can keep the phone you currently use, you just need to pay the tab and call customer service!