upgraded my phone.first minute data charges

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  • Updated 1 year ago
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Just upgraded my phone.The first minute i turned the phone i was charged over 15.00 in data.I didn`t even have a chance to turn off the data setting.I think this is quite unfair.
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Hazen Paul Knox

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Posted 1 year ago

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David, Mobile Master

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Then contact Koodo directly, and explain the situation. They may credit you with the difference.
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Jru Gordon

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All phones come out of the box with Data turned on.  When I'm firing a phone up for the 1st time (and I suggest this to friends as well), I quickly go through the set up, saying no to the Add Passcode/Add Fingerprint/Add Google etc settings so I can quickly turn the data off.  Then I usually end up seeing maybe 50-100 MB in data usage, which if I'm usually not billed for.  If I am billed for it, the carrier (Koodo for me, others for friends) will usually credit it back.  I'll then use my WiFi to do the Google set up etc...
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Hazen Paul Knox

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Thanks.