Upgrade to Samsung S5

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I would like to upgrade to Samsung S5 - however if I log in as a monthly customer, the price is $ 275, but if I am just browsing (without logging in as customer) the price is $ 0. Why is the price higher for a long time customer?
Photo of Sheetal Dhruva

Sheetal Dhruva

  • 70 Points

Posted 3 years ago

  • 1
Photo of Amanda Elizabeth

Amanda Elizabeth

  • 558 Points 500 badge 2x thumb
The Samsung S5 is retail price $635. If you get the regular Tab ($360, $15/month) it is normally $275 upfront, but it is currently on sale for $100 (in store). However, if you go on the Tab Plus ($504, $21/month) it is $0 upfront BUT the minimum plan (including tab charge) is $80/month. 

I hope that helps :) 
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
The $0 price is for Tab plus pricing, which involves changing to a more expensive plan and a higher Tab charge. The Tab plan you're referencing when you log in is to make sure you keep your existing one.

But I can see a $100 price on the website with a regular Tab plan. Maybe you have an existing negative Tab that needs to be repaid first, and that's why you're seeing $275.
Photo of Melissa

Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey Sheetal!  Was the information above helpful?  Do you have any additional questions?  Keep us posted!

This conversation is no longer open for comments or replies.