Upgrade my phone and koodo wants to take away my tab. Breach of contract on their part, whatgives

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  • Updated 2 years ago
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rick

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Posted 2 years ago

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Goran, Mobile Master

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Are you on an old tab system ? Tabs are not fully grandfathered. Once you want to upgrade you will need to agree to the new tab. You get to keep whatever positive tab balance you have at this point. If highly doubt it's an actual breach of your agreement. Do you have where it says such as thing would be that you signed for your current tab? The legalese is usually pretty well fleshed out to not be in breach. Even Before the current tab system you had to buy out your tab and get a full new one and I would say through that you can get put on whatever current market system is in place without any breach.
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rick

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Well, perhaps I will just pay 10 bucks a month and koodo should be OK with it because nothing is forever.....how would that go over? You can not arbitrary change an existing agreement and think everyone is going to take it up the bum. Get over yourself and play fair
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Chad Burr, Mobile Master

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Your plan doesn't change nor do the details of your plan change unless you want to upgrade to current market rules. In order to do that, you must pay off any negative tab. The reason? Each tab term must be made up of 24 payments. Tabs cannot be stacked because that would bring your term over 24 months which is illegal.

You have the option of buying a device elsewhere and continuing to the use the service as you have by just placing your sim card in the new device. So you aren't forced to use Koodo to upgrade.

Hope this helps, even if it isnt what you want to hear.
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rick

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No it is not what I want to hear...when you say tabs can't be stacked because the term would be over two years....illegal. That is where we should have started!!! Basically my fine government changed the rules and screwed us little tab people.
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Goran, Mobile Master

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Our fine government did it as as consumer protection implementation and despite its shortcomings I am quite Ok with it. It is the international standard and stopped tabs from dragging on for several years.
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Bernard, Official Rep

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@ Rick, just to make sure you are aware.....with exception of me all the other people you are interacting with here are other Koodo customers and can't see your personal details. 

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