Upgrade: Existing Customer with $65 rate plan is not eligible for a large tab only medium (but I loose out on $350 off when u have lg tab

  • 1
  • Question
  • Updated 4 months ago
Upgrade Phone : Existing Customer with $65 rate plan is not eligible for a large tab .... (large tab you save $350 on Pixel 2 XL) - what are options besides increasing rate plan to $74 dollars a month....

I have no need for upgrading the rate plan very happy with it and often refer people I know to Koodo like I'm sure most of us here do... anyone else come across this issue  when looking to upgrade?
Photo of William Creamer

William Creamer

  • 114 Points 100 badge 2x thumb
  • frustrated

Posted 4 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,580 Points 100k badge 2x thumb
You have no options to get that discount other than to change to a tab large plan.

You can purchase on a large tab then 90 days later pay the tab off in full and then change to a lower plan if you want but that's your only option.
(Edited)
Photo of Dinh

Dinh, Mobile Master

  • 32,964 Points 20k badge 2x thumb
@William: You could also buy an outright phone from Craigslist or directly from Google.
With the rateplan of 74+, large Tab is out of touch with normal people.
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
What is more valuable to you?  Is the plan worth more to you or the $350 savings on the phone?  

Personally the plan is worth more to me since you have it in perpetuity.  This discount is just a sales technique used to get you to pay more in the long term for a current 1 time discount.
Photo of William Creamer

William Creamer

  • 114 Points 100 badge 2x thumb
I agree Dennis. 
I suppose I was curious as to if other loyal customers that make referrals have found a work around for this. 

I did make a phone call into support but was also told politely that there is only the option to take out the larger Tab Rate with less benefits to get the $350 savings on the device up front.

Thanks to all for the input and will continue to check back to see more.  

Cheers all
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 198,948 Points 100k badge 2x thumb
You already get credits for referrals so yeah that's not going to help and Koodo isn't much for loyalty if you find something cheaper somewhere else they will tell you to take it.