upgrade even though screen is cracked?

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  • Updated 3 years ago
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I was just in the koodo store. they told me I could upgrade my samsung gallaxy s3. I thought I did not need to.... but today I cracked the screen and even though my phone is getting texts, I can't put in my pin ... the screen is not working.
will they still upgrade the phone?
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Heidi McQuilter

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Posted 3 years ago

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Justin Robichaud

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Absolutely.

When you upgrade you'll pay off your Tab balance, if it isn't paid off already, and after that your phone is paid for. It's yours.

Then you can select a new phone and use another Tab.
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Heidi McQuilter

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OK when i happened to be in the store on Thursday, they told me that I could pay off my my Tab for $170.00. they had a promotion. I could give them my S3 and upgrade to an S4. and they would give me a rebate of $100.00. I wonder if they will still do this for me with a cracked screen?
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Heidi McQuilter

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basicly i can upgrade for 70 bucks
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Justin Robichaud

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You'd have to call the store to make sure. It's not likely though, you'll probably have to pay the $170 left on the Tab.
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Paul Deschamps, Mobile Master

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Yeah Justin's right they won't take the old phone on trade since it's damaged. Trade in's have to be in working order Unfourtunatley.

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