updateing phone

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  • Updated 3 years ago
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have phone now with you , still owing $70..on phone..purchased newer phone through you with same SIM# do I still have to pay off the old phone? I thought as long as you stayed wiwth Koodo you could update .
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Joanne Shale

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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If you upgraded to a new phone with koodo then you should have been charged the amount owing on the other phone when you bought the new phone or they would have put that amount on your next bill and you will have to pay it when you receive your next monthly bill from Koodo. So yes you have to pay what's remaining on the old phone whether you upgrade or not.