I have friends who were able to add the 1 gig bonus to their Fido plans by phoning in.
Called Koodo - agent wouldn't give me bonus.
Went to Fido Kiosk at Montreal Place Vertu. Crowded with people but there were 6 agents so things moved fast. Heard people before me asking for 1 gig bonus and agents gave it to them with no hassle.
Walked over to the Koodo Kiosk, only 1 client so I took a chance and asked for the 1 data bonus, told them Fido were doing this at their kiosk - no luck.
Walked back to Fido, lined up again, saw more people asking for their 1 gig bonus. Ended up getting the same plan as my Koodo plan with 1 extra gig and spotify for $34 and I'll get to keep the same phone number. Watch out - Spotify is free for ONLY 2 years.
I think Fido does this because Roger has a very aggressive customer retention department. I have friends with ridulous old Rogers contract with free phone, international long distance, 8 gig data for around the same price.
One plus about Koodo is this forum. It's not as heavily edited as Fido's. Good luck folks.