Unused extra data not carried over to next billing period. I paid for it.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
When I go over my monthly data limit, why doesn't the extra data I'm charged for ($5 per 250mb) that I don't use before the end of the billing period carry over for me to use next month? I paid for it!
Photo of Charlie

Charlie

  • 70 Points

Posted 2 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,242 Points 100k badge 2x thumb
Because koodo does not offer rollover data for postpaid service. If you feel strongly about using every minute and Gigabyte you're entitled to you'll need to switch to prepaid.

This conversation is no longer open for comments or replies.