unregistered network?

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  • Updated 4 years ago
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I am having issues with my phone having an un registered network. And I can't get through to the koodo customer service via using a different phone. Is anyone else having this issue?
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trina

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Posted 4 years ago

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Chad Burr, Mobile Master

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What area are you in?
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trina

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Victoria BC
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Nabil, Employee

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Hey Trina,

The issue is now fixed. You should remove/reinsert the SIM card as well as the battery (if applicable) : it refreshes the phone system. If no change, give a call to our techs by dialing 1-866-995-6636 (option #6) from a land line.

Thank you for your patience and your understanding.

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