Unlocking my Phone... and no customer service to be found

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  • Updated 5 months ago
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Trying to unlock my phone, apparently this can't be done at the store level - but I've been unable to reach customer service all day (via phone, Twitter, FB message...)

Getting a little frustrated. Help?
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Stephanie Shefler

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Posted 5 months ago

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Bernard, Official Rep

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Send a private message via Facebook (I know you said you did.)  It will be a few hours but you can get your unlock there. At least you won't have wait on the phone.

Lots of people are inquiring about our super plan Stephanie and no one wants to miss out, hence the back up.
(Edited)

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