unlocking my phone

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Unlocks are now free

I need to know if i can unlock my phone to use because I'm traveling out of Canada for three months, and now i cannot even use the phone at all it is asking my for the SIM network PIN. What can be done please?


  • 70 Points

Posted 1 year ago

  • 1
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb

Hey Albadr,

Is the phone originally from Koodo? It is asking for an unlocking code.

Photo of Allan

Allan, Mobile Master

  • 62,896 Points 50k badge 2x thumb
Sounds like your sim is currently locked. Youll have to contact Koodo and ask for a PUK code.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Yes you can get your phone unlocked you need to contact Koodo via Twitter direct message or through Facebook messenger.

They'll be able to validate your account and unlock your phone there's a $50 charge through Koodo , if you don't have an iPhone you might want to look on eBay for unlock code instead it will be a lot cheaper

This conversation is no longer open for comments or replies.