Unlocking my old iphone when I have a new one.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hello, I have been with Koodo since December of 2013. I had a iPhone 4s and I want to unlock it, and I've already gotten a new phone. But I dont know how to unlock it is it a problem because I've already changed phones?
Photo of amanda vanderheide

amanda vanderheide

  • 70 Points

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,120 Points 100k badge 2x thumb
I would just reactivate your old sim on self serve and put it back in the old phone.

Then call in and request an unlock.
Confirm it is your iPhone 4s.

They say it is done.

Then change back to your new sim and new phone
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
The phone doesn't have to be active. She can call in and give them the old phone's IMEI. I've done this several times.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
I can confirm what Ivan said.

There is no need to waste your time by putting the sim card in the old phone. Just call Koodo and say you want to unlock an iPhone, give them the IMEI and done.

This conversation is no longer open for comments or replies.