Unlocking Iphone 5

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  • Updated 3 years ago
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I called in to have my phone unlocked last night and the agent from Koodo told me it was done on his side and all I needed to do was sync my iphone for a few hours. However, when I plugged my iphone in, it only synced for 30 seconds as usual then it was done...I'm guessing the unlocking failed? How do I complete the process? Thanks to all :)
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Rachid Ramoul

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Posted 3 years ago

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Ivan, Mobile Master

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It's not enough to sync the phone. You must restore the phone via iTunes for the unlock to apply. Please make sure you back up your data first.