unlocking a ROgers phone.

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  • Updated 1 year ago
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If I buy a phone from a friend who is a Rogers customer does this phone needs to be unlocked? Does Koodo do that ? If so how much. If not, what is the process?
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Lisa Traver

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Posted 3 years ago

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Ahmad

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As long as it's not an iPhone, Koodo can unlock the Rogers phone. It's $35. Call *611 from your Koodo phone to request an unlock. If it's an iPhone, you have to get Rogers to unlock it or a 3rd party.
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Veronica

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Hello Lisa, 

Like Ahmad said, we can unlock a non-Koodo phone as long as it is not an iPhone, but only in a Koodo Store with a new SIM-only activation. Also, bringing your phone will make you eligible for the No Tab Discount, 10% off your monthly plan.

If you are interested, here is a link  to our Store Locator http://koo.do/locator123. By filling in your postal code you can find the contact information of all Koodo Stores in your area.

Thank you!
(Edited)
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JK

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NOT TRUE!! I just bought a phone today that was locked to rogers because a koodo kiosk rep in my local mall told me that they CAN unlock rogers phones for $35 (I even bought a new Sim because mine was a older one and the new phone required a small one "from said kiosk"), The rep said I just need to call 611 and they can do it over the phone so I called and was told that THEY DON'T UNLOCK ROGERS PHONES!! And the koodo rep on the phone said sorry we only did that at xmas lol! I like how you can pick and choose when to unlock phones and all the koodo reps have a different story!

Thanks for the great service koodo!
From a unhappy koodo customer!!
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Ahmad

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This thread is over 12 months old, JK. Watch dates.

Anyways, Koodo is phasing it out at the moment but you should still be able to. The rep at the shop should have assisted you with it before you even left the shop. Using your actual name instead of JK would have went a longer way for you in helping you. call Koodo again and speak with another rep.
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Mayumi, Mobile Master

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They should be able to unlock your Rogers phone IF you open an account.

Veronica's reply above :
"... only in a Koodo Store with a new SIM-only activation."
- SIM-only activation means that you open/activate a new account.  It doesn't mean you buy a new sim to upgrade your phone.
(Edited)
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David Crichton

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What if the phone only has preferred network modes of GSM, HSPA, LTE auti?
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Mayumi, Mobile Master

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This thread is over year old and they are no longer unlock your phone from other carriers.
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Erwin

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This is an old thread, Koodo Shop used to be able to unlock non-iPhone phones but now they cant

(Edited)

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