Unlocked only to be relocked by Koodo

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  • Updated 3 months ago
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Why did I have to pay to get a phone unlocked, so I could set up with Koodo, only to have koodo relock it? It was my own phone, and now I have to make another payment to get it unlocked again.
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Lester Gould

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Posted 4 years ago

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Chris Petersens

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Hmmm...they don't relock phones. If you have an iPhone and wasn't properly locked, if you upgrade Apples OS their phone do lock again. But koodo can't/don't themselves relock a phone, once unlocked.
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Graham Hancock

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they do re-lock phones stop commenting on shit you do not understand
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Timo Tuokkola, Mobile Master

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Seeing as how they're no longer allowed to lock phones in the first place, what exactly do you think it would gain them to lock a previously unlocked phone?
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Graham Hancock

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Dude its a soft lock, It happens automatically with certain phones the minimum wage clowns at koodo don't even know it been done, Most were done before dec 1st so don't make misleading statements to people about things you clearly do not understand
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Timo Tuokkola, Mobile Master

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And that answers my question how, exactly?
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Lester Gould

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The worker told me that when I signed up with them, the phone was locked in with Koodo, because Iphones could not be left unlocked.
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Jonathan I, Mobile Master

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If you had a jailbroken unlock and then went back to stock, then yes it would get relocked to the original carrier. If you paid for a legit unlock from somewhere else, though, than that won't affect anything when you put in a Koodo SIM. iPhones that are on the Apple white list of unlocked IMEIs stay that way. Whoever told you that was wrong.
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Lester Gould

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I had phone unlocked at Telus. Agent at Koodo said phone setup with them
setup relocked it.
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Timo Tuokkola, Mobile Master

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Utter garbage. Sometimes phones do re-lock themselves after a software update, although legitimately unlocked iphones should not.
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Ivan, Mobile Master

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Your iPhone did not even have to be unlocked to be used on Koodo if it's from Telus.

Did you perform an iTunes restore after submitting the unlock request? If not, your lock was not finished. Your IMEI was added to Apple's list so you'd only need to factory reset your phone (via iTunes) to finalize the process. Don't forget to back up your data.

iTunes should greet you with a message stating that your iPhone has been unlocked when the restore finishes. If not, I'd take this up with Telus as they're the ones that unlocked your phone.
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Ivan, Mobile Master

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Did you insert a SIM other than Koodo/Telus? That's pretty much the easiest way to see if the phone is unlocked or not. If you don't get a locked message, you're fine.
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Lester Gould

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I just checked with Koodo. It appears that the agent was in error. He started that the phone was relocked when activated by Koodo. That is not the case.
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Chris Petersens

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Problem solved then, I suppose. Good. :-)