UNLOCKED HTC One S is having service issues. can you help?

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  • Updated 3 years ago
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I have an unlocked HTC One S. It was with fido before I got it unlocked and got a koodo prepaid simcard. I am on the basic $15 a month prepaid plan. I am located in Marmora, On. I sometimes have service and sometimes don't. I was also in Ottawa yesterday and had no service whatsoever in some places. I had service in Ottawa yesterday and when I went to send my friend a message I had no service. My brother told me the service bar had to say 3g 4g or something along the lines of that. I was wondering if anyone knew what the problem ? Please help?
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Cameron Hamilton

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Posted 3 years ago

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Robert, Mobile Master

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Hello Cameron.

It is hard to say what is causing this. Try resetting the phone by closing it, getting the SIM card out. Wait a little, put it back in and reboot it!

If it worked once, it should work for the rest of the tie. So I don't suspect the unlock being what causes this.

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