Unlock iPhone out of country

  • 1
  • Question
  • Updated 10 months ago
I need to unlock my Koodo iPhone from Malaysia. I am in good standing in terms of billing and do not have a negative tab balance. Please help!
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Alicia

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Posted 10 months ago

  • 1
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Sophia, Mobile Master

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If you still have an active plan with Koodo, just contact them via Facebook private messenger, Alicia. They will be able to help you unlock your iPhone.
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Alicia

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Does it usually take a while for a response?
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Sophia, Mobile Master

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Yes, it'll take a few hours for sure, but they'll get back to you eventually :)
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Paul Deschamps, Mobile Master

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It depends on how many private messages they've received today.
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Paul Deschamps, Mobile Master

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Hi Alicia, you can send Koodo a private message to their FB page and they should be able to assist you that way or call their toll free number If you are outside North America, you can call +1 647-788-4337 to speak to a representative
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Alicia

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Thanks, I've left a Facebook message and will call in a few hours if I haven't gotten a response.