unlock info please !

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  • Updated 1 year ago
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I had two lines with Koodo, I ported one out and need it unlocked. Can they still unlock the device? I have been trying to get ahold of a rep since 930 AM! System keeps kicking me out oafter 2 hour of waiting
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jenai

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Posted 1 year ago

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Goran, Mobile Master

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I believe that iphone unlocks can be handled by sending a private message to Koodo via Facebook or DM via Twitter. The response time is usually within a couple hours and at least you're not on the phone waiting for hours on end. Did you ever get an option to receive a call back?
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Bernard, Official Rep

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If a person has already ported out unlocking the phone is not possible as the fee to unlock is charged to the bill, which Jenai no longer has. 
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Goran, Mobile Master

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So here you go, this is the way to do it by getting a prepaid account and adding the money needed
http://help.koodomobile.com/prepaid/p...

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