unlock device

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  • Updated 5 months ago
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koodo j1
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Elaine Walsh

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Posted 5 months ago

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Paul Deschamps, Mobile Master

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Send Koodo a private message to their FB page or Twitter account where they can help you with unlocking. Send your IMEI # to make it quicker
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Elaine Walsh

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Thanks
Tried that
Now they're saying go to customer service
Isn't that what this is!?!
Isn't it all customer service?
Lol
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Paul Deschamps, Mobile Master

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Did you send them a Private message on Facebook and not just post to their page? , that's where they've been telling us to direct ppl.
Customer service would be calling in Koodo Phone Numbers: *611 from your cellphone, 1-866-995-6636, or +1 647-788-4337.
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Dinh, Mobile Master

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hi Elaine,
Where did you send the message to? was it Koodo Facebook? Can you post the snapshot of the returned message?
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Elaine Walsh

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Oh I messaged them through messenger.
I am thankful for your help
You have been way more help then them
I have let them know all about it
Lol
I'm now receiving a private message from them
I just don't understand how they can't redirect you to the right place if there isn't where you need to be??
I'm not impressed with Koodo and its customer service by any means
I haven't mentioned that I'm not a Koodo customer and I don't ever plan to be!!
Thanks again for your help

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