Unlimited DSL a MUST!!

  • 1
  • Question
  • Updated 5 years ago
  • Answered
How will changing my cell number to my landline number affect my DSL service? I have a BELL landline but I get my DSL service from a secondary provider.

I contacted my DSL provider and they said something about having to install a "dry loop"? Is this necessary or can I keep my DSL service uninterrupted when I change my number?
Photo of Jackie Puddicombe

Jackie Puddicombe

  • 82 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Let me see if I understand what you want to do. If I get it, then you no longer need a home phone line for talking and you want to switch to a cell phone only. BUt you do want keep your dsl. If yes, that can be done, that is what the "dry loop" is for. You can only use it for the internet and not make calls on it. So you won't have a number attached to it. I could be wrong but I don't think it requires a visit from your DSL provider to drop the service down to just internet. Confirm that with them as I think it's pretty easy nowadays and it won't interrupt the service.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
You won't be able to port your number over. You would have to cancel your DSL service as it requires a landline connection.

Honestly though, it's best to talk to the provider you're getting your DSL from and see what can be done.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
You CAN port the number to Koodo, but when you do so you need to make sure that whoever submits the request, whether you, a call centre rep or a store rep, marks down that you do have DSL service. This will tell the wiring tech who disconnects your landline to make sure they only disconnect the voice service, converting the line to a "dry loop" as chris said earlier.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Interesting. I wasn't are that you could do that with a DSL line.
Photo of Xavier

Xavier

  • 7,610 Points 5k badge 2x thumb
Yes Timo as easy as that. One check mark. One star :)
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
Nearly 3 years taking DSL calls for Verizon, my friend.
Photo of Jackie Puddicombe

Jackie Puddicombe

  • 82 Points 75 badge 2x thumb
So I don't actually have to get my DSL provider to come in and install a dry loop? As long as I say I want to keep my DSL service in the self serve options I will still have my DSL service? That isn't what my DSL provider told me but now I suspect that may have just been a pretty good attempt at a cash grab! Thanks for the earlier help but some clarification would be appreciated. Thanks!
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
A dry loop is a phone line with dsl but no phone service. As soon as the phone service is removed it becomes a dry loop.

This conversation is no longer open for comments or replies.