I have an older plan that has 50 minutes, no data and 50 texts a month, but unlimited incoming text messages. I saw on the koodo site that it said all plans now have unlimited text messages. Does this include mine ? Mine is $15 a month ($16.40 with tax if I don't go over). I am based in B.C and my phone is Samsung S6.
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122 Points
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Posted 5 months ago
Dinh, Mobile Master
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27,608 Points
Hi,
I don't think your plan had unlimited texting, if Koodo didn't say anything in your selfserve in extra of "50 texts".
Current plans are from $30+, the unlimited texting is part of it.
I don't think your plan had unlimited texting, if Koodo didn't say anything in your selfserve in extra of "50 texts".
Current plans are from $30+, the unlimited texting is part of it.
Allan, Mobile Master
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53,394 Points
Once you have your plan you have it, nothing like that will be changed afaik.
To confirm you can login to self serve and click view my rate plan to see the details of your plan.
To confirm you can login to self serve and click view my rate plan to see the details of your plan.
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4,336 Points
@Claire
There is always give and take when you are on Grandfathered Plan. If you think that you are texting now more than before. I think it is time to change your plan not necessary because you got something extra for free even you won't use it.
There is always give and take when you are on Grandfathered Plan. If you think that you are texting now more than before. I think it is time to change your plan not necessary because you got something extra for free even you won't use it.
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3,750 Points
Current plans have unlimited incoming/outgoing text, older grandfathered plans that had a set amount of text in the bucket do not.
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122 Points
Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimited text messages for all Koodo plans'' was really unfair and misleading. There was no star or ''see footnote'' that indicated grandfather plans are not included in this ... i was all excited to think my plan could have unlimited texts now ...
Mayumi, Mobile Master
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111,810 Points
I see this page.
But when you're checking plan to upgrade or join Koodo and see the page showing
"All plans include
- Unlimited messaging (text & picture)2"
then, I assume the plans I see In this page included ulm message.
It didn't mention/say that old plans or "All of Koodo's plans" now have ulm message.
So, for me, its not unfair nor misleading for anyone.
But when you're checking plan to upgrade or join Koodo and see the page showing
"All plans include
- Unlimited messaging (text & picture)2"
then, I assume the plans I see In this page included ulm message.
It didn't mention/say that old plans or "All of Koodo's plans" now have ulm message.
So, for me, its not unfair nor misleading for anyone.
David, Mobile Master
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85,378 Points
Interestingly, the text Daniel shared exists on the Manitoba and Saskatchewan sites, but not the others.
Allan, Mobile Master
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52,508 Points
David, Mobile Master
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85,378 Points
I only see the text below on the MB and SK sites; the "All plans include...." bit. All the others include the messaging info within each plan description, and therefore not confusing.


Robert, Mobile Master
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102,008 Points
I'm pretty curious to see where exactly on the site it says unlimited texting for all plans?
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