Unlimited plan bills anyway

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  • Question
  • Updated 2 years ago
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  • (Edited)

I am a new to koodo. I have a plan with 1000 minutes to 8 countries. Yesterday I have called to UK and i got billed .50$ per minute. Do I consider its a warm welcome?

Calling India as per now, free for me

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Posted 2 years ago

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Ranjan, Official Rep

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Hi Pratheep - U.K. is not included in the list of countries that this feature applies to. Here is the disclaimer that goes with this feature:

1000 international long distance minutes apply to calls made to India, Germany, China, Hong Kong, Bangladesh, Italy, Mexico, Australia & Taiwan. Calls must be made from within Canada. The minutes you use while travelling outside Canada are charged separately. The airtime required to connect your calls is drawn from your included plan minutes.
Photo of Ranjan

Ranjan, Official Rep

  • 30,400 Points 20k badge 2x thumb
Hi Pratheep - U.K. is not included in the list of countries that this feature applies to. Here is the disclaimer that goes with this feature:

1000 international long distance minutes apply to calls made to India, Germany, China, Hong Kong, Bangladesh, Italy, Mexico, Australia & Taiwan. Calls must be made from within Canada. The minutes you use while travelling outside Canada are charged separately. The airtime required to connect your calls is drawn from your included plan minutes.