Unknown data usage charges

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  • Updated 8 months ago
I just noticed for my previous billing cycling I was charged $10 in data usage charges. My bill says I used 1097MB, when I get 1124MB per month. What gives!! This is the second time this year I've had mysterious data charges. So annoyed!!!
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Kiran

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Posted 8 months ago

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Mathieu, Mobile Master

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Hi Kiran,

1124 sounds like an odd number considering Koodo dosn't have any 1.1gb plans nor have I ever seen any. Are you sure you don't have a 1gb plan or 1024mb?
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Kiran

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Yes, I have 100mb from my plan + 1024mb add on
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Dinh, Mobile Master

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What happened to the first time? what did Koodo say about the cause? For billing, you could call Koodo during day time or send a message through facebook, to make them fix it permanently for you.