Unexplained data usage

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  • Updated 4 years ago
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A few days ago I got the alert that I've used 75% of my data. I checked online, and there are about 10 entries all for the same hour, minute, and second, each with 10 Mb's of data usage logged. I can't explain this kind of usage because I haven't changed my usage? Is this an error? Anyone have any ideas?
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Samantha Whiffen

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Posted 4 years ago

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Dennis, Mobile Master

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How it is noted in the self serve system is because there is a delay and the system does not seem to be able to note data in more than 10mb chuncks.

You can check your data usage on your iphones Settings>Cellular to see if the data use compares to your usage online. If it is, then you are having data leakage issues and I would advise you turn off data use for certain apps

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