unexplained charges

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  • Question
  • Updated 3 years ago
  • Answered
I see unexplained charges on my air time billing details.  How can I get an explanation?
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Robert Inman

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  • puzzled

Posted 3 years ago

  • 2
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Bernard, Official Rep

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Robert, can you pls offer some more details? I see you change plans in the month of September. There is additional minutes and data usage as well for that month. Which one requires greater explanation?
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Robert Inman

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It was on my Oct 1st staement and the charges occurred betwen Sept 9 and Sept 14. Total charges $22.
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Bernard, Official Rep

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It looks like you have used more minutes in that month than your previous plan had included. The $22 is for various calls in the first half of September.

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