SECURITY PIN TO REACTIVATE PHONE

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  • Updated 3 years ago
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  • (Edited)
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When I call in to reactivate my phone (which I had lost and then found) I'm being asked to enter a security pin. Anybody know what this is and where I can locate it?
Photo of robb james

robb james

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Posted 3 years ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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It's a number you would have provided to Koodo. If you've lost it the Rep can look up your information using other means. Just tell the Rep you don't remember. You'll have to answer a bunch of other questions related to your identity.

Also you can
Login to self serve
Choose "My Profile"
You can change your pin there.
(Edited)

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