Unable to view E-Bill on website today. Website glitch?

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  • Updated 4 years ago
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I received an email today notifiying my Koodo bill was ready. I logged into the Koodo website, clicked on E-Bill. It gives all the dates in monthly order. When I clicked on my current billing date, clicked 'open', nothing showed. I tried previous dates too with same problem. I do have Adobe Reader XI (running windows 7).

I was wondering if there is a glitch with the website? The only thing I noticed is all the links you click, on the website, are blue color, the E-Bill is grey.

I know how much I owe, I wanted to check the details of it on E-Bill option.

Thanks!
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shelley

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Works fine for me.. After you download it try opening with a different reader maybe.
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PD

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Works fine for me too.
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Yannick

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Hi Shelley, it can sometimes take a few days before your ebill is available online, even though you already got the notification. I suggest that you try again regularly :)
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shelley

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Thanks! I tried on an ipod touch last night and had no trouble viewing it. However on my desktop today I'm still having the same issue. Maybe I need a different reader but not sure which one.
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Myke

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All you need is just a PDF reader. Adobe works well.
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Paul Deschamps, Mobile Master

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she said it didn't work on her version of Adobe.
Shelley if your still having issues see if there is any updates for your version of Adobe & for Windows.
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AM

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i just updated but can't make it work either.
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Zaphod Beeblebrox

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What error are you getting letting you know why it won't work?
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shelley

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Update...

It's working now. My computer crashed and I restored all my files. Strange.. Anyways Adobe works now and I can view my ebills. Thanks for your help everyone! :)

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