Unable to use data on iphone 5

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  • Updated 4 years ago
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I added on data service on my iphone 5 last week, but I cannot use data right now... What can I do to fix it?
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Angela Sun

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Posted 4 years ago

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Ivan, Mobile Master

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First, make sure your mobile data is turned on (settings > cellular). If it is, then you'll need to reset your network settings:

Settings > general > reset > reset network settings.

Your phone will reboot and all your WiFi passwords will be lost.
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Dennis, Mobile Master

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Is your mobile data turned on?
Settings>Cellular>Cellular Data

Is data blocked on your account?
Self Serve>Add-Ons

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