Unable to send/receive images on iPhone 3GS?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hey there, I recently purchased a used iPhone 3GS that is locked to TELUS/Koodo and swapped out my SIM card from my blackberry curve to the iPhone. Everything has been working splendidly. The only issue is I've been trying to send images to my contacts and the loading bar goes to around 75% and then it tells me it was unable to send. I'm wondering if this is a network issue? MMS is turned on in my settings. So I'm not sure, is this occuring because I swapped phones but am using the same SIM?
Photo of Lyndon

Lyndon

  • 134 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
Is your data on?
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
Doing it this way, it will minimize data leakage and help prevent a data charge since mms is included in your plan but other data is not
Photo of Lyndon

Lyndon

  • 134 Points 100 badge 2x thumb
So as long as I have wifi on it won't charge me a cent for data use?
Photo of Lyndon

Lyndon

  • 134 Points 100 badge 2x thumb
It worked! As soon as a switched Cellular Data on whilst still being connected to Wi-Fi I immediately received all the photos my friends had sent me, and was able to send my brother a photo. After that was done I turned off cellular data. I checked my usage on my koodo page and it's still 0 for data. So... I guess you can say you've just solved my problem. Thanks man!
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
You have to be careful though. If the wifi signal gets dropped or is too weak, then the phone might switch to Mobile Data and you may be charged for data use if apps are updating in the background
Photo of Lyndon

Lyndon

  • 134 Points 100 badge 2x thumb
For sure, I instantly turn it off when I'm finished sending a photo, and I always make sure I have a strong connection.
Photo of quasarito

quasarito

  • 9,738 Points 5k badge 2x thumb
Was the previous owner a TELUS subscriber? If so, you will need to change your APN/MMS settings to Koodo.

With an iPhone, I believe it is a matter of re-initializing your phone within iTunes.

See this page for setting values: http://koodomobile.com/en/ab/non-kood...
Photo of Lyndon

Lyndon

  • 134 Points 100 badge 2x thumb
Dennis showed me an alternative, it makes sense now that you posted that link. The phone I have is Telus but compatible with Koodo, so some MMS settings are different. So although I still don't know how to change it so it works no matter what I can now just switch cellular data on to receive photos while I'm connected to wifi. Thanks for the tip!

This conversation is no longer open for comments or replies.