unable to receive emails. . . .

  • 1
  • Question
  • Updated 5 years ago
  • Doesn't Need an Answer
since 2 days I am unable to receive my email hotmail messages on my phone, it is "loading messages" but, ..nothing shows
are able to use internet, text, and make calls. . . are dumbfounded on why I am not able to receive emails. . .
this happened to me in August too and, 1-2 weeks later I was able to receive emails again . .

Any ideas out there on "why" "what' and "how"???
thank you,
Photo of Anneke Schroder

Anneke Schroder

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 140,672 Points 100k badge 2x thumb
Hi Anneke,

What phone is it, and what app are you using? It's a bit hard to troubleshoot your specific Hotmail problem without knowing any details :) Also does Hotmail work on your desktop computer?
Photo of John Burke

John Burke, Mobile Master

  • 71,336 Points 50k badge 2x thumb
Did you do anything in particular to correct it in August that you tried this time with no success?