unable to receive emails. . . .

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  • Updated 5 years ago
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since 2 days I am unable to receive my email hotmail messages on my phone, it is "loading messages" but, ..nothing shows
are able to use internet, text, and make calls. . . are dumbfounded on why I am not able to receive emails. . .
this happened to me in August too and, 1-2 weeks later I was able to receive emails again . .

Any ideas out there on "why" "what' and "how"???
thank you,
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Anneke Schroder

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Anneke,

What phone is it, and what app are you using? It's a bit hard to troubleshoot your specific Hotmail problem without knowing any details :) Also does Hotmail work on your desktop computer?
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John Burke, Mobile Master

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Did you do anything in particular to correct it in August that you tried this time with no success?

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