Unable to pay

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I just received my bill for the month of july 13th to august 13th and it says I owe 81 dollars. I have tried to pay it but it says that the amount owing is 0.00 dollars and that they cannot accept a payment of over 20% interest. how can that be if I do not have any credit and I have not paid for it already?
Photo of Lexi Parrott

Lexi Parrott

  • 70 Points
  • confused

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Did you set up automatic payments, Lexi? In that case your payment might have gone through already...
Photo of Justin

Justin

  • 2,236 Points 2k badge 2x thumb
I am also having this issue and am not set up for automatic payments? Any suggestions
Photo of Mayumi

Mayumi, Mobile Master

  • 115,070 Points 100k badge 2x thumb
Did you try to make payment through online banking? It takes a few days to process, but it easy to do.
If you want to make a payment by cc but having trouble, you can call customer service *611 from your phone. They will help you out :)

This conversation is no longer open for comments or replies.