I wanted to buy a booster for my prepaid card. But I get error message "unable to verify credit card". Is it because Koodo self-serve does not accept credits that are not issued in Canada?
There is no mention in self-serve that we need to call to register international cards. Anyway, I called but they can't register my card also. The lady said I tried too many times to register my cards in self-serve. I gave her another credit card number that I did not tried in self-serve. She can't register that card also. She has made a request to Koodo to register my card but it will take 3 to 5 business days. All this could have been avoided if Koodo spell out on their website that WE MUST CALL TO REGISTER INTERNATIONAL CREDIT CARDS! And please give us a telephone number that we can call from overseas. I have to call the postpaid hotline and request them to connect me to prepaid hotline. Koodo is very unfriendly to tourists using their prepaid SIM cards!